Showing posts from March 7, 2022

How can we make our bug reports more understandable

Reporting bugs is an unavoidable part of SDLC and it is an integral part of any tester's job. It's usually done using bug-tracking software such as Jira, Rally, Bugzilla, Mantis, Azure DevOps, etc. In this post, I will share a few general (common-sense) tips on writing a clear and useful bug report. Well-written and understandable bug reports save time and can be a significant contribution to the quality of the product - especially if we prioritize those bugs which negatively impact the user experience and block the core functionalities of the application under test. So let's see what we can do to make our bug reports better.  Root Cause Analysis  Before reporting we need to make sure our defect is valid, we should check for human errors such as an outdated (no longer support) app version, configuration settings, user or systems settings - checking the logs can help us a lot here. Root cause analysis can be added in the form of testing notes to the defect ticket. If the tes